Supporting carers and small business owners was at the forefront of PocketCarer founder and CEO, Emma Harding’s priorities when she first started developing the app which has now grown into a business, with a community of care professionals benefitting from the digital platform. 

“Creating a person-centred care plan is integral to providing the best care for clients,” explains Emma, who uses her 20+ years of experience as a carer and healthcare professional to listen to the business needs of those in the care industry, and, along with her team of developers and industry professionals,

turns them into innovative solutions to support care workers and businesses via the PocketCarer app and website.

 “In order to facilitate best care practices, a care plan should be person-centred, a collaborative effort amongst carers, other healthcare professionals, the client, and their family where relevant.  Person-centred care plans need to be flexible, responsive to the client’s evolving needs, and cover all aspects of care.  Whether they are self-employed carers, personal assistants, family members looking after their loved one, or a care business, supporting carers to provide the best quality care experience is paramount. 

“Communication and security is always key.  Simplifying collaboration and information sharing in a secure manner enables critical adjustments to care plans to be actioned, carers kept up to date, and help the client and their family feel fully involved.  Ideally, all care plan and other client information should be securely stored digitally, preferably on a cloud, where it’s easily retrievable by any member of the care team or family, accessible wherever they are.  This was why we developed the Teams add-on feature with PocketCarer, which supports those working in a care team to communicate information, ensuring the best quality care for their clients.”

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